Scroll down and click Delete Account, then confirm
No longer have access to your account? Email support@renshia.com from the email address associated with your account, and we'll process the deletion manually.
What happens after you request deletion
Your account enters a 7-day grace period — during this time you can cancel by simply logging back in
After 7 days, deletion is permanent and cannot be undone
What gets deleted
Your profile — name, email, phone number, profile picture
Every event you created and all photos/videos inside them
Your face reference photo and biometric data (if you had face search enabled, for yourself or a child) — removed immediately, not just after the grace period
Your credit balance and transaction history
What is retained
Photos or videos you uploaded to someone else's event remain in that event — only the event's owner can delete those, since other members rely on that shared content