T

Delete Your Data

TasVid

Overview

You don't have to delete your whole account to remove specific data. TasVid lets you delete individual items directly from within the app, without any waiting period — these take effect immediately.

Delete your face recognition data

  1. Open the TasVid app (or tasvid.com) and go to Settings
  2. Tap Revoke Face
  3. Confirm Revoke Face Recognition Consent

This permanently deletes your own ("self") face reference photo and face vector from our systems immediately — face search using your own face will no longer work until you opt back in with a new reference photo. Nothing else about your account is affected.

Delete a child's face profile

If you added a named face profile for a child (see our Privacy Policy's "Parents & Guardians" section), that profile's reference photo and biometric data can be deleted independently of your own "self" profile and any other child's profile. Email support@renshia.com with the child's profile name and we'll delete it promptly.

Delete your profile picture

  1. Go to Settings
  2. Tap your profile picture
  3. Choose Remove Profile Picture

Deletes the stored image immediately. Your profile picture is the public avatar shown to other event members — it's kept separate from your face reference photo, so removing it does not affect face search or face recognition consent (see above to delete that data instead).

Delete individual photos or videos

  1. Open the event containing the photo or video
  2. Tap the photo/video to open it
  3. Tap the delete (🗑) icon and confirm

Permanently removes that specific file immediately. You can only delete photos/videos you uploaded yourself, or any content in events you own.

Need something else deleted?

For any other data-deletion request not covered above, email support@renshia.com from the email address associated with your account, describing what you'd like removed.

← Back to TasVid